Becoming a Tāmaki Housing tenant

Becoming a Tāmaki Housing tenant

Step 1: Talk to the Ministry of Social Development to see if you are eligible for a state house

  • Call the Ministry of Social Development (MSD) on 0800 559 009
  • Or, if you get NZ Super or Veteran's Pension, call Senior Services on 0800 552 002
  • MSD will talk with you about your situation and look at ways they can help with the type of housing you need.
  • MSD will check that you meet the criteria for state housing. If they think you do, they’ll book a ‘housing assessment interview’ for you.

Step 2: Tell MSD you want to live in one of our areas (Glen Innes, Point England and Panmure)

  • If you qualify for state housing, you will go on the ‘social housing register’ (this is a waiting list). 
  • As part of this, you'll need to tell MSD at least three areas where you could live. If you have a connection to Tāmaki and want to live here then you should include Glen Innes, Point England or Panmure on your list of areas.

Step 3: Once you are included on the register

Each time one of our homes becomes available, we will look on the housing register for people who might be suitable for that home, and who want to live in our area. 

We can get your details from the register, and so we will let you know when the right house becomes available.

Through this process we work closely with MSD to make sure the situation suits you and your new neighbours. When considering whether a home is right for you, we will think about:

  • Your safety
  • Whether the community and neighbourhood is right for you 
  • Whether you have what you need nearby, like a doctor or your church
  • Whether the home is close to your work or school 
  • Whether you have friends and whānau nearby

If we offer you a house and it suits your needs, you can accept the home and we will work with you on the process to move in.

If you turn down a home that we think is right for you, it is important that you have a good reason for this. This helps make sure that you will continue to be eligible for other homes. There is strong demand for state housing across Auckland.